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 Guide on Wasabii Account Verification for Foreign Players

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sniperwolf
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Join date : 2010-12-13

PostSubject: Guide on Wasabii Account Verification for Foreign Players   Thu Aug 11, 2011 2:05 pm

I noticed lately where Wasabii had enable email verification for foreign players, instead of just fax in only. Oversea players can now mail in their details for verification, and it did work out as I know people who successfully get their account verified. All you need to do is just fill in the form and mail it back to Wasabii customer service via email.

1. Download and print out the form from this link, Wasabii CS Form, MS Word Format Form
2. Fill in the needed info. For those which need help in filling up the form, refer the sample below
Spoiler:
 
3. When complete, send the form to service@cayennetech.com.tw

Hope the guide able to help you guys to get your account verified Smile


Last edited by sniperwolf on Mon Apr 23, 2012 12:45 pm; edited 2 times in total
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sniperwolf
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PostSubject: Re: Guide on Wasabii Account Verification for Foreign Players   Tue Aug 30, 2011 4:26 am

For those that fail verification, if possible please post the reply from wasabii here. One of the problem known now is the id number keyed in while creating the account doesnt match your real id number, which lead to result where wasabii refuse to verified your account. A sample reply is as below

Code:
於2011/08/29 本公司接獲您的信件欲申請完整會員驗證事宜,您的帳號為: xxxx
因會員中心填入的證件號碼不符,故無法進行核對,
日後若有任何其他問題,也歡迎您隨時向客服人員反應,謝謝。
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